Spotify – Apple Podcasts:
Category Longevity
The Quest for 100
There are a lot of people in their 50s, 60s and 70s I have met that chase the 100 year life. I am not there yet. Not a goal on my vision board. Not against it, just not going all…
CES, AgeTech and Going Back to Basics
I love innovation. Crave efficiency. Support convenience in right-sized doses. Applaud inventors. Cheer on advancement. Value connection, but much appreciate intimate conversation over large crowds. I thought I would walk away from my first CES like an awe-struck child. I…
The Tale of Two Demographics: Why Customer Experience is Difficult in Senior Living.
Demographics in senior living are changing. Sometimes a blanket statement we know to be true but what does it mean across the entire sector, for operators and for ownership groups?
The data below brings clarity and understanding to a diverse, dynamic and evolving customer. Grouping an age span of 62 to 98+ into a single demographic is the first pitfall of community, group-based programming and calendar offerings.